The internet is probably the most important thing in the life of most people who are exposed to it. It's the tech that powers the online world, and IT tech has been applied to literally every aspect of our lives. Whether it is the world of transportation or that of education, Information technology has made a difference— and it can make a bigger difference in your life and that of your employees and consumers, but that's only if you know how to use and apply it properly. In today's article, we'll be going through the top technologies you can use to train your customers online.

Video-Based Training

                             

Video-Based training is certainly not a new concept. They've been around forever, but in recent times they've become a lot more accessible. Platforms like YouTube and even TikTok mean that people are learning valuable life skills through video-based training. You too can teach your consumers important things with this training technology. The last few years have seen the cost of video conferencing services reduce by more than a third, and it's poised to go even lower. Now is the time to grab this age-old (well, relatively of course) tech and apply it to your customer training protocol.

Mobile Learning

 

                                 

Everyone has a smartphone. Okay, not everyone, but a significant number. Let's just say finding an adult without a smartphone or two in today's world is a bit harder than finding a four-leaved clover. The widespread adoption of mobile phones by most people presents an interesting opportunity for firms who would like to conduct training seminars without the baggage that comes with physical training. Mobile learning allows people to learn easily, and at their own pace, which leads to a higher level of retention. Deploying training through mobile devices may just be the training protocol of the future.

Adaptive Learning

 

                                        

While mobile learning and video-based learning are focused on the method of learning, adaptive learning is a bit more concerned with using automated solutions to create tailor-made courses for training. Some courses are especially effective because they are custom-made for the student. The tools on platforms like this allow you to automatically detect the strengths, weaknesses, and learning preferences of students, to make teaching a lot more effective.

These tools, when applied sensibly, can even use algorithmic solutions to evaluate the knowledge and skill level of your students, employees, or customers.

Virtual Learning

 

                                       

This tech is concerned with how the lecture is delivered. Virtual learning environments use an avatar to bring the social interaction aspect of the traditional physical learning environment to the virtual world. It does this by using avatars, who interact with students like real human beings would. These days, a lot of companies are exploring virtual learning options like Unity and Minecraft to train employees and consumers better. Some companies, like IBM and Costco, already use virtual learning technologies for interviews, meetings, and even employee training.

Over the next few years, these technologies will see evolutions that will sharpen them and make them more accessible to firms all over the world. You don't want to miss that train.